Most organisations like to tell you how good they are. We let others do the talking for us.
We've made several purchases from Graph-Pak going back 10 years. They've always delivered a good service, both in the purchase and installation stage, as well as the ongoing service of the equipment. Tom always goes the extra mile for us.
Geoff Hunt - Managing Director
I have worked directly with Tom and the Graph-Pak team for more than ten years. During this time we have commissioned highly automated inline finishing solutions, all of which were seamless installations and have performed faultlessly from day one. Tom and his team have a deep product knowledge which contributes to the partnership we have forged and will continue to build on in years to come. I would not hesitate to recommend Tom and the Graph-Pak team.
Richard Clark - General Manager NSW
Print - Web Offset
Tom and the team at GraphPak have been a key supplier to LEP Colour Printers for almost 20 years.Their service, support and quality of equipment supplied is second to none and why LEP holds GraphPak in high regard as a valued business partner of LEP’s.
Phil Gallagher – Operations Manager
LEP Colour Printers
Westman Printing has been with dealing with Tom Ralph’s Graph-Pak for about 15 years and have always enjoyed the relationship. Graph-Pak have offered us great advice, good service and high quality solutions for several finishing machinery projects . We purchase a wide variety of quality consumables from them and highly recommend Tom Ralph & team .
I have dealt with GraphPak for many years and purchased a wide range of products and machinery from them. On all fronts I have always found Tom to be trustworthy, reliable and fair.
In challenging times we need suppliers support more than ever, I put GraphPak at the top of that list.
Matt Naughton - General Manager
Earlier this year IBS Cards found that its old celloglazing machine could no longer keep up with the work coming in. “Our previous machine was also quite haphazard when feeding sheets, and this led to many delays in production and wastage of film,” says director Mark O’Donnell.
In its search for a new machine that would not only reduce downtime but also permit more rapid throughput and faster turnaround, IBS came across the Autobond Mini TP H76 laminating machine, marketed in Australia by Graph Pak.
Mark O’Donnell recalls: “Graph Pak's machine was significantly faster in its metres per minute rate, plus it offered a duplex option. Matt celloglazing on both sides of a business card is becoming increasingly popular and these cards had to be put through our previous machine twice. Autobond's duplex solution allows us to do both sides at once. With the increase in speed of their machine we have seen our output more than double since installing the Autobond.” For IBS Cards the Heidelberg feeder, which enables continuous operation, solved all of its feeding problems.
The rising pile, back separation stream feeder handles a wide range of stock from 90gsm - 650gsm and can be used with matt or gloss polypropylene or acetate. The processor-controlled Heidelberg Speedmaster 74 feedhead receives digital data from a sophisticated encoder on the laminating roller, resulting in an accurate underlap of the grip edge of the sheet at high speed. The feeder is equipped with a mill skid plate, allowing a full pallet of print to be loaded directly from the printing press.
”The installation ran smoothly and Tom Ralph’s team was on hand to deal with all eventualities. We were up and running exactly when they said we would be,” notes a satisfied Mark O’Donnell.
Mark O’Donnell - Director
CMYKhub has been working with Graph-Pak and Tom for over 10 years as a trusted partner. We will for many more. Over the years, we've bought tonnes of machinery from Tom, including 4 Autobond Laminators, Digital Spot UV INK JETS, Digital Foiler’s, 4 D&K Europa digital laminators, and a Thermotype Glue-Tech.
Graph-Pak has great service from the point of sale and many years after the sale.
No machine feels old from Graph-Pak.
We have complete trust in Tom and Graph-Pak team to keep our machines operational and in the best working order for extended periods.
We were confident enough to commission an Autobond World first with 105 SUV with foiling unit.
I recommend Tom and is Team to anyone looking to invest in any machine in the Graph-Pak’s blue chip Portfolio.
Dayne Nankervis - Chief Operating Officer
We’ve dealt with Tom Ralph for over ten years and have always enjoyed the relationship.
GraphPak have offered expertise advice, good service and high quality solutions for multiple finishing requirements within our operation. Laminating, spot gloss UV varnishing, stitching and pallet wrapping are just some of the examples.
They also supply us a wide variety of associated consumables.
We would highly recommend Tom Ralph.
Emerald Press has had a lengthy and successful association with Graph-Pak, purchasing numerous pieces of machinery over the last decade including our current Autobond Celloglazer.
Graph-Pak's training and after sales support is always very much appreciated. We keep in regular contact with Tom and his team to purchase relevant consumables and always find them first class in their communication, service levels and response times.
We value our business relationship with Tom Ralph and would recommend Graph-Pak as a trusted supplier"
Ross Johnston - General Manager
Platypus has been associated with GraphpaK and Tom since they commenced business. Toms approach has to always be very honest with his recommendation on what materials & machinery options he can supply – sometimes to the extent that he will suggest another supplier.
Our first major investment with Graphpak was a highly specified Autobond in 2008.In the last 6 years Graph pak has been successful in converting us to to high quality machinery from Taiwan – a window patcher A box erector & a B1 Hot foil embosser – Die-cutter. All replacing elite brand older Europe machines.
With great success after sales service, updated software and maintance when required, is where this company shines the most.
Tom Lusch - Director
Platypus Print Packaging
Graph-Pak has been a large part of our business here at Printforce. We started our relationship many years ago when we purchased an Autobond laminator. From there Graph-Pak proved themselves with their support which led to us buying more equipment for all our sites across Australia. Service support in all states has been fantastic.
Well done Tom Ralph
Neo and Graph-Pak have had a valuable relationship for many years, As a supplier of machinery, after sales service and consumable products, Graph-Pak have always delivered in a timely manner with no fuss.
John Jans - Production Manager
Immij have been a customer of Tom & Graph-Pak for over 10 years.
We have purchased new equipment and consumables from Tom & find his responsiveness and technical expertise compelling.
They have a great array of unique, quality products from the many respected brands they represent.
Graph-Pak will manage and come up with competitive solutions for projects within their portfolio of products.
I cannot fault there after sales follow ups and find them easy to deal with.